• Do you offer a formal training program for your solution?
…Yes there are official training courses available.
• How is training delivered?
…We offer mobile classrooms, where can coach users on-premises at the customer.
• Indicate the documentation that is included with the product ó users, administrator and installation manuals, etc.
…For the public cloud offering all of the information is available in the help menu in the cloud. Enterprise Edition customers receive the following documentations in addition:
-Casebook Business Template
-Casebook Builder Reference
-Server Installation and Administration Guide

Technical documentation on request, including the following development documentations:
-Metro Process Builder Reference
-Metro Markup Language Reference
-Metro Basic Language Reference
-Metro Application Developerís Guide
-Metro APIís Reference
-Metro APIís Developers Guide