Out-of-the-box Case Applications are ready-to-use casetypes for managing collaboration concerning Requests, Tasks or Complaints in the business area of Customers, Sales, Human Resources and Projects with their associated business events and types. You can use these templates as is, extend or define your own case apps. While execution, the casetype can change many times, depending on events and knowledge workers' activities.
*Some templates in the area  » Customers Customers More about Case Classification
Select another business area 
Human Resources
Human Resources
Request Task Complaint
Send documentation / contracts    
Send offer    
Please call-back    
Make an appointment    
New address    
Please send copy of invoice    
Product issues    
Support issues    
Helpdesk / Call-Center / Others    
* Case templates can be extended witout any programming skills or can be used 'as is'. Or, you define your own new casestypes from scratch.